Can I download my backups for offline storage?
Yes, you can download your backups for offline storage. For detailed instructions, please refer to this help article.
Jira User Billing
What number of Jira users will I be charged for?
Rewind Backups for Jira offers both monthly and annual plans:
Monthly Plan: You will be charged every month based on the number of Jira users in your linked Jira instance on the day before your billing date. This user count is updated automatically.
Annual Plan: The cost is paid upfront on your first billing date for the entire year. The number of users for billing is determined at the beginning of each year based on the expected average number of users for that year.