Before you begin

• Confirm with your Account Manager that Restore to another instance is enabled for your organization.
• Read Restoring data to another Jira instance: In-depth overview to understand concepts, supported items, and limitations before starting.
• Make sure the users referenced by your configurations (for example, in roles, fields, or filters) exist in the destination Jira instance wherever possible.
• Know which environment you’re restoring into:
  • Destination instance (set up in Rewind to receive data only): you can choose a Full Restore or Configuration-only.
  • Backup instance (already backed up by Rewind): Configuration-only restores will be the only available option.

How to restore configurations to another Jira instance

1. Log into your Rewind account via app.rewind.com.
2. In the left-hand Integrations menu, click the account you want to use as the source for the restore.
3. Select the Advanced Restore tab and click Continue.
4. Click the Advanced Restore button.
5. Review the information on the next page to ensure you’re comfortable with the backup that will be used, and then click Continue.
6. Select the instance you want to restore to, then click Next.
7. Choose Configuration only from the restore options.
   • If the selected instance is a destination instance, you can choose Everything or Configuration only.
   • If the selected instance is a backup instance, the Configuration only restore will be the only option available.
8. Click Next.
9. Select the Date and Time for the backup you want to restore from.
10. Click Next.
11. Review and confirm the restore details, then click Restore.

What happens next

• For configuration-only restores: Rewind updates items that have changed and recreates missing items. No data will be deleted in the destination instance.
• You will receive an email summary showing successful, skipped, and failed items.

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