Overview

Backup Policies give you the ability to apply custom backup frequency and data retention settings to specific groups of Jira spaces. This feature was built with the understanding that not all of your data requires the same level of protection — some spaces may be more sensitive or business-critical than others.

Spaces that haven't been assigned a policy will automatically use your organization default, or Rewind's default if no organization default has been set — a backup every 24 hours with one year of data retention. If you want to configure data retention for your entire instance, see Configurable data retention: Feature overview.

Before you begin

Before starting, confirm the following:

• Your plan includes support for Backup Policies. This feature is available on the Advanced plan for Rewind Backups for Jira. Contact your account manager or help@rewind.com if you're unsure.
• You are an Organization Administrator, Organization Owner, or Integration Administrator in Rewind.
• At least one successful backup of your entire Jira instance has been completed. This is required before individual spaces can be selected and assigned to a policy, as it allows Rewind to detect all spaces in the instance.

Create a backup policy

1. After the first backup has completed, click on the Jira instance you wish to configure, then click Manage backup configuration in the top right.
2. You will see your current organization default or Rewind default policy, which applies to your entire instance. Click Create configuration to add a new policy.
3. Enter a name that helps you and your team identify this policy and its settings (for example, Business Critical).
4. Under Backup policy, select Custom to define a specific backup frequency and data retention for this policy. Select Default to apply your organization default settings instead.
5. Click Next, and select the spaces you want to assign this policy to.
6. Click Create to finish.

Update a backup policy

1. Click on the Jira instance you wish to update, then click Manage backup configuration in the top right.
2. Click the pencil icon next to the policy you want to update.
3. Make your changes, then click Save.

Limitations

• Initial backup must complete before policies can be assigned
  Items captured in the initial backup will have a default retention of 1 year. Once Backup Policies are created, Rewind will run a new backup. All items will receive a new version with the updated policy applied. The original version retains 1-year storage retention, but new backups will follow the new policy going forward.
• Storage and data residency
  Configuring different storage or data residency settings at the backup policy level is not currently supported. These settings apply at the instance level only.
• Custom backup hour
  If you have a custom backup hour set on your instance, it is not compatible with Backup Policies and will not be retained when policies are configured.

Related articles

• Configurable data retention: Feature overview — An overview of how configurable data retention works at the instance level in Rewind.

Need help?

If you have questions or need assistance, contact help@rewind.com or submit a request.