"I have just installed BackHub and my account seems empty."

If you don't see any backups, you might have installed BackHub on your personal user instead of the organization you want to create backups for.

If you don't see any backups in your account, right after installation, you might have installed BackHub on your personal GitHub user instead of your organisation and you don't have any repositories in your personal GitHub account.

It's important to understand, that for each user and organization, a separate BackHub plan and installation is necessary. You can't backup repositories in your organization from your personal account. When you don't see any backups right after the installation, you might have installed BackHub on your personal GitHub user and you don't have any repositories belonging to the user account.

Follow the steps described here and be sure to choose the organization you want to create backups for.

If you don't see your organization in the list, you might not have the right permissions to install BackHub on the organization.