1. Help Center
  2. Rewind Backups for Microsoft 365

How to Restore OneDrive for Business Data

How do I restore OneDrive for Business data?

To restore lost data in OneDrive for Business, log in to your Backups for Microsoft 365 account and click the OneDrive for Business tab.

Search

If there are many users, you can use the search field to find the user whose account you want to search. Then, click the user to open the account in folder-view.

Folder View of Account

On the folder view of the account, you can either enter text in the search field or browse through the folders.

Search to Find

Enter keywords in the folder or file name you are looking for. To ensure privacy, Rewind Backups does not search the content of files.

Rewind Backups also supports a variety of Advanced Search capabilities, including Elasticsearch, Wildcards, and RegEx. Note: For a RegEx search, enter "RegEx:" before the query. For more information, see Advanced Search.

If multiple items appear in your search, you can sort the items by date modified, file type, and size.

Currently, the Rewind Backups UI has a search result limit of 500 items. To narrow the search, you can browse and search within a specific folder.

Browse to Find

Click any folder or sub-folder to browse its contents. You can then sort the items in a folder by date modified, file type, and size, or filter them by date.

  • To sort, click the column heading you want to search by.
  • To filter by date, click the filter icon and select an option.

As you drill into folders, your path is tracked at the top of the screen. If you want to navigate back, simply click on the path to open a menu, and select the folder you want to return to.

Restore

Individual Item Restore

To restore individual files or folders, select them and click Restore.

Note: You can restore multiple items, including different item types (e.g. files and folders) with a single click.

When needing to restore more than 200 individual items, it is best practice to perform a bulk restore (e.g. full mailbox, folder, list, etc.) or perform multiple batches of under 200 individual restores. Currently, extremely large batches of individual restores (e.g. over 200) may not complete.

If you restore a file into a folder where an existing file has the same name, the file name will be appended (e.g. filename (1)). 

Every OneDrive for Business restoration is a “new item” restore because Rewind Backups does not overwrite existing items. This means that if the item being restored already exists, Rewind Backups will add the restored item back to the site collection with its name appended with a number in parentheses. On the other hand, if the item no longer exists, Rewind Backups will add the item without appending the name of the file.

Full Account Restore

Rewind Backups also supports the restoration of an entire OneDrive for Business account. On the homepage of the OneDrive for Business tab, click the ellipsis (...) in the Actions column of any User, and click Restore Full Account.

If you select Restore Full Account, you will have the two restore options:

  • Point-in-Time Restore: Currently, you can perform a Soft Restore which is similar to existing restore functionality whereby missing items are added back if they existed as of the selected date and time. In the future, more restore options will be added to this menu.
  • Full Account Restore: Restores all items that have ever been backed up for that account. If an item has multiple versions, the most recent version will be restored. You can restore a previous version by performing an individual restore of that item. 

When a full restore is done with Rewind Backups, it is merged with existing content. In other words, the data is de-duplicated before it is inserted into the account. Rewind Backups does not overwrite or delete data at any time. Therefore, if a file needs to be restored into a folder in which an existing file has the same name, it must be restored as part of an individual restore. 

Previous Version Restore

By default, Rewind Backups will restore the most recent version of a file. However if versioning is enabled, you can restore previous versions. To do so, click the ellipsis (...) under Actions, and click Version History to open a window in which you can select the version you want to restore.

Restore Process

While the restore is initiated with a single click and Rewind Backups makes every effort to restore the content as quickly as possible, the time required to complete the restoration is based on a variety of external factors, including:

  • The overall size of the data set being restored.
  • Microsoft Office 365 throttling.
  • Microsoft Azure throttling.
  • The overall availability of Office 365.

While waiting for a restoration to complete, you can view the status of the restore by hovering over the progress indicator next to the mailbox being restored.