1. Help Center
  2. Rewind Copy (formerly Replay)

What can Rewind Copy (formerly Replay) copy?

Rewind Copy offers you the freedom to easily manage multiple stores - a great tool to create development sites, testing stores, and for running shops in different countries/languages/currencies, etc.

 At this time, Rewind Copy CAN copy the following items from one store to another:

  • Products
  • Product Images
  • Product Metadata* (Unlimited plan users only)
  • Product Titles
  • Product Descriptions
  • Product type
  • Product vendor
  • Product Tags
  • Product Price
  • Product SKU
  • Product Barcode
  • Product Weight

We can ALSO Copy

  • Pages
  • Blogs and blog posts 
  • Collections** 
  • Themes***

PLEASE NOTE: We do NOT copy Product Inventory

This includes all the Products in those Custom Collections. For Smart Collections, associated Products will only be copied over with the Collection if they have been MANUALLY sorted. 

*** FOR THEMES: Includes the Theme's coding and asset levels, but not Files - these will be emailed to you within a ZIP file once the Theme has been copied, and from there, you can then manually upload them into your destinations store following the instructions here.

***FOR METADATA: At this time we can copy the following elements:

  • Product metafields
  • Metafields on Product Images, such as ALT Tags
  • SEO metadata

PLEASE NOTE: When using continuous copy - due to Shopify's webhooks, Metadata will not automatically update unless another aspect of your product has also changed. Replay is not notified of a change to metadata alone.


At this time, Rewind Copy does NOT yet copy the following:

  • Store Settings
  • Navigation Menu(s)
  • Product Inventory 
  • Customers
  • Categories
  • Orders
  • Shipping Zones/Rates
  • Third-Party Apps (and their respective data)
  • Metadata for Collections
  • Theme Images (Images stored in your Settings > File Manager)

Why can't we copy these things?

Some things we have chosen not to include in a copy like Orders and Customers - other things are functionally impossible at this time.

Settings, Menus, Shipping Zones, Theme Images:
Shopify does not currently allow API access to anything nested under the "Settings" Umbrella. This includes navigation menus, shipping zones and anything stored in the "File Manager"

This also naturally includes everything else under settings, like your passwords, credit card information, address, staff or collaborator account info.

Shopify's settings contain secure information, and because of this - they do not allow us access to view or copy any of the data contained within.

Third Party Apps:
Third party apps are just that - third party. This means that they don't belong to Shopify or to the merchant, and we do not have permission to use API to access and copy their data.

This includes copying the installation of apps from one store to another, and the data they contain for your account.

What about data pushed FROM an app?
Data that can be pushed from an app like pages made in a page maker, code that was manually placed in your <head> in the theme.liquid or products that were pushed from a dropshipping app CAN be copied as those pieces of information now exist INSIDE Shopify and can be viewed, and accessed. 

When in doubt about what can or cannot be copied from an app ask yourself "Where is it stored?" Do you have to access it by going to your Admin > Apps section? Or can you find it in your Online Store > Pages, Blog, Products etc. sections?