Understanding plan overages for BigCommerce Backups
Your Rewind plan is determined by how many orders your store does. If you exceed your allotted orders as determined by your plan, you will be charged overages.
Plan name: Free
Base charge: $0
Order Coverage: 20
Overages: $5 for every 50 additional orders
Max Charge: $9
Plan name: Basic
Base charge: $3
Order Coverage: 20
Overages: $5 for every 50 additional orders
Max Charge: $9
Plan name: Growth
Base charge: $9
Order Coverage: 200
Overages: $5 for every 50 additional orders
Max Charge: $59
NOTE: We no longer offer a 'free plan' "basic plan" or "growth plan"; the details above are for individuals who had previously selected this plan and are continuing to make use of it. Should you upgrade to a new plan we cannot place you back on the free tier.
Plan name: Pro
Base charge: $39
Order Coverage: 600
Overages: $5 for every 50 additional orders
Max Charge: $59
Plan name: Business
Base charge: $59
Order Coverage: 1000
Overages: $5 for every 100 additional orders
Max Charge: $199
Plan name: Plus
Base charge: $99
Order Coverage: 2000
Overages: $5 for every 100 additional orders
Max Charge: $299
Plan name: Enterprise
Base charge: Starting at $299
If you’re on an Enterprise Rewind plan and have questions about overages, please contact us at sales@rewind.io.
If you don’t see your plan here, that means you’re on one of our legacy plans. Please reach out to us at help@rewind.io and we’ll help you understand how overages apply to your plan.