If a board is deleted from Trello, will Rewind continue to back it up?
Absolutely! Rewind will continue to back up your deleted board, ensuring that you or your team can restore it later if needed. As a backup and recovery app, we’ve encountered countless accidental deletions, and we’re here to assure you that even deleted content remains safely stored in the Rewind Vault.
If you wish to disconnect a board from Rewind Backups for Trello, please reach out to our team at help@rewind.com with a brief explanation of your request.
If a new board is created in Trello, will Rewind automatically back it up?
No, it won’t. Initially, when you authorize Rewind to back up your Trello boards, Rewind will automatically start backing up all existing boards. However, for any new boards created afterward, you’ll need to reauthorize Rewind to access and back them up.
Click here for a guide on how to reauthorize newly added Trello boards.
I’m interested in backing up multiple boards. Does Rewind offer volume discounts?
Yes, we do! If you plan to back up 30 or more boards, please contact us at help@rewind.com. to discuss volume discounts.
Can I restore a single card?
Currently, Backups for Trello does not support restoring individual cards. However, users can restore entire boards using the Advanced Restore tab in the Rewind Vault.
Can I restore my drop-down menu?
Drop-down menus can be partially restored. When you perform a restore, your drop-down menu and its options will reappear on your board. However, you will need to manually reassign the drop-down menu values wherever they were used. You can use the version history view in the Rewind Vault to see which values were assigned to drop-down menus on specific dates.
I performed a restore, but my Custom Fields are missing. What can I do?
Custom Fields are a Trello Power-Up. To restore them, first ensure that the Custom Fields Power-Up is added to the board you’re restoring. After restoring the board, add the Custom Fields Power-Up, then perform a second restore to the same date and time you originally selected. This process will restore the Custom Fields along with the rest of your board.
How long will the Advanced Restore take?
Advanced Restores typically take just a few minutes to complete. Boards with a large volume of data may take a few hours. Users will receive an email notification once the restore is complete.