Can I download my Backups for offline storage?
Yes. Please refer to our help article: https://help.rewind.com/knowledge/exports
What number of Jira users will I be charged for?
Rewind Backups for Jira is available on either a monthly or annual plan. On the monthly plan, you will be charged every month based on the number of Jira users in your linked Jira instance on the day before your billing date (automatically).
For the annual plans, the cost is paid up front on your first billing date for the entire duration of your plan (one year). The number of users will be decided at the beginning of each year according to the average number of users expected for the year.