Report a Security Vulnerability

How to report a security or privacy issue.

If you have found a security or privacy issue at BackHub, we ask that you follow our Vulnerability Disclosure Policy.

We work hard to keep BackHub safe for everyone. However, it is possible that unforeseen and potentially negative things may occasionally happen. We appreciate your help in disclosing any concerns to us in a timely manner.

We take security disclosures very seriously and consider them our highest priority. Please support us in making sure we understand the scope of the issue so we can effectively address your concern.

BackHub requests customers to act in good faith towards our users’ privacy and data during any disclosure. Specifically, we ask that you do not post or share any information about a potential vulnerability in any public setting until we have researched, responded to, and addressed the reported vulnerability. Also, we respectfully ask that you do not post or share any data belonging to our users.

Thank you for using and supporting BackHub!