Transferring ownership of your Rewind organization ensures continuity in managing integrations, billing, and user access. This guide walks you through the process of securely assigning ownership to another team member.
At Rewind, protecting your data is our top priority. Our commitment to security starts with encrypted data transfer (both in transit and at rest) and is reinforced by our internal practices, including SOC 2 compliance. Ownership is a critical part of that security. Only the Organization Owner can make certain changes to the account, and our support team can only fulfill specific requests when they’re made by the owner on file. This safeguard helps protect your data—and Rewind—from bad actors.
Steps to transfer organization ownership
- Log in to your Rewind account.
- Navigate to Account Settings and select Member Permissions.
- Locate the user you want to transfer ownership to and click their name.Note: You can only transfer ownership to an existing member of your organization. If the new owner hasn’t been invited yet, please invite them first. For instructions, see How to invite additional members to your Rewind Organization.
- From the dropdown, select Transfer ownership.
- Enter the verification code sent to your email.
- Click Confirm transfer to complete the process.
Additional information
- It's recommended that a dedicated service account be created as the Organization Owner. This approach ensures that if an individual leaves, your ownership chain—and access to exports—remains intact.
- For more details on user roles and permissions, refer to Guide to User Roles and Permissions in Rewind (Role-Based Access Control).
Need More Help?
If you have questions or need assistance, reach out to help@rewind.com or submit a request. We’re here to help!