I was previously an Admin. What changes should I expect with RBAC?
Admins now transition to "Integration Admins" with access limited to their assigned integrations. Integration Admins cannot add or remove integrations or perform data exports. For expanded permissions, users must be elevated to Organization Admin or Owner.
Can users have multiple roles?
No, users are assigned only one role, which is consistently applied across all integrations to which they're granted access.
Can I restrict a user’s access to certain integrations?
Yes, Integration Admins and Read-Only Users have their permissions scoped specifically to the integrations they’re assigned to. They won’t have visibility or access to integrations outside their assigned scope.
For more information, see: Guide to User Roles and Permissions in Rewind (Role-Based Access Control)
How do I know which users have access to a particular integration?
Any user can view the user permissions under Account Settings > Member Permissions, clearly indicating user roles and their integration access.
Who manages billing and subscriptions?
Billing and subscription management are exclusively available to Organization Owners and Organization Admins.
For more information, see: Guide to User Roles and Permissions in Rewind (Role-Based Access Control)
How do I assign roles to users?
Navigate to Account Settings > Member Permissions to assign or adjust user roles.
For more information, see: How to Assign or Change User Roles
What if my role doesn’t allow an action I need to perform?
Request elevated permissions from an Organization Owner or Admin, or have them perform the required action on your behalf.
How do I revoke user access or change roles?
Organization Owners and Admins manage roles and revoke access via Account Settings > Member Permissions.
For more information, see: How to Assign or Change User Roles
How does RBAC work with Single Sign-On (SSO)?
Customers using SSO will continue to have new users automatically created as Organization Admins, granting full permissions of that role. Users created this way can subsequently be downgraded to Integration Admins or Read-Only as needed. In the future, we plan to introduce SCIM capabilities and enable specifying roles directly within the SAML configuration.
How is Organization ownership transferred?
Ownership can be transferred by Organization Owners through account settings, confirmed via email verification.
For more information, see: How to Transfer Rewind Organization Ownership
What happens to the previous owner’s permissions after transferring ownership?
After transferring ownership, the previous Organization Owner is automatically assigned the Organization Admin role. This ensures they retain administrative access.
For more information on what an Org Admin can do, see: Guide to User Roles and Permissions in Rewind (Role-Based Access Control)
What happens if the Organization Owner has left the company?
If ownership wasn't transferred before their departure, another authorized user should contact Rewind Support for further guidance on securely transferring ownership.
To ensure continuity, it's best practice to set up a dedicated service account as the Organization Owner. This approach ensures uninterrupted access and backup management if an individual leaves your organization.
Need More Help?
If you have questions or need assistance, reach out to help@rewind.com or submit a request. We’re here to help!