GitHub

How To Enable Backups For Git LFS

Please note that support for Git LFS is available on a request basis at the moment. If you would like Git LFS enabled...

Using IP Allow List in GitHub

In your GitHub enterprise account, you can configure a list of IP addresses that are allowed to connect.If you enable...

Cloud Sync for AWS S3 - Reusing Cloud Sync Roles for Multiple Rewind Backup Accounts

How to set up Cloud Sync using the same role for multiple backup accounts First, follow the steps provided here to se...

Cloud Sync Configuration

Configuring Cloud SyncWhat is Cloud Sync?Cloud Sync provides a means for our customers to put a copy of their backups...

How Can I Restore A Backup Snapshot Created By The CloudSync Feature?

Any backup snapshot created by the CloudSync feature can be restored in a couple of steps as described below: Confirm...

Enabling Github Admins To Purchase Apps

When installing Rewind for Github enterprise, there is a chance you have seen the following error: "Please contact an...

Payment Methods

Individual PlansYou can purchase an Individual plan from GitHub Marketplace. The monthly fee for the plan is added to...

Do Backups Include Metadata Images and Other Attachments?

Metadata images and other attachments are referenced by issue or comment URLs.When you include an image or another at...

Purchasing an Enterprise Plan

To purchase an Enterprise plan, please follow the following 4 steps: 1. Go to Rewind’s GitHub Marketplace listing Cli...

Which Permissions Do I Need To Install Rewind?

For organization accounts Only organization members with the permission level "Owners" can install the Rewind app an...

Can I Keep Snapshots Longer Than 30 Days?

Yes, Enterprise plans offer 365 days of retention for your backup snapshots on Rewind cloud. Also, you can use the Cl...

Purchasing a Professional Plan

To purchase a Professional Plan for your GitHub account, please follow the following 4 steps: 1. Go to Rewind’s GitHu...

Purchasing an Individual Plan

To purchase an individual plan for your GitHub account, please follow the following 5 steps: 1. Go to Rewind’s GitHub...

Choosing the Right Plan

It is important that you choose the right plan for your needs. Rewind Backups for GitHub offers three plans: Individu...

Do I need an Amazon S3 or Azure account to back up my repositories?

No, you don’t need an Amazon S3 account to back up your repositories. Rewind Backups for GitHub includes unlimited cl...

Upgrade or downgrade your plan in the GitHub Marketplace.

Upgrade / downgrade plansYou can change your plan through the GitHub Marketplace if you have purchased Professional p...

Do Archived Backups Count Against My Quota?

Yes, archived backups count against your quota. We recommend downloading the repository and metadata for long term st...

Do You Also Offer Annual Plans?

Yes, we do offer annual plans for both GitHub Marketplace and Enterprise plans.For GitHub Marketplace PlansYour payme...

Checking Backup Status

Archived backupsArchived backups are listed in a separate section on the page and indicated with a dashed outline. A ...

Reconnecting Your GitHub Account to Rewind

Notice your backups have stopped? To fix this, you need to re-link your GitHub account to Rewind. Here’s how you can ...

What does Rewind Backup for GitHub?

Rewind Backups consist of the complete git repository, including all branches, plus GitHub related metadata associate...

How to Cancel Your Rewind Backups for GitHub Account

How to cancel your account To cancel your account, you will need to: Cancel your plan on GitHub Marketplace Uninstal...

Rewind Backups for GitHub Migration FAQ

GitHub Migration F.A.Q. Will I need to do anything for the migration? No, the migration is planned in a way where you...

Migration Hub for Rewind Backups for GitHub

Migrating BackHub to Rewind Backups for GitHubIt's time for an upgrade! Rewind is moving our BackHub customers to the...

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