If you need to restore something, the first step is finding the backup version you want to recover. In the Rewind, you can use the search bar and filters together to quickly locate the right item and the right point in time.
Using the Search bar to find your backups
When viewing the All Items tab in the Vault, you can use the search bar at the top to look for specific items, such as a customer name, order number, product title, page title, or theme file name.
You can type a simple keyword (for example, hello) or use advanced operators to be more precise about what you’re looking for.
Advanced search operators
The Vault search bar supports the following operators:
-
+= AND (includes results that contain all terms) -
|= OR (includes results that contain any of the terms) -
-= NOT (excludes results that contain the term) -
*= Wildcard (matches part of a word) -
" "= Exact match (searches for the full phrase exactly as written)
Search examples
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hello + worldreturns all items that contain the word hello and the word world. -
hello | worldreturns all items that contain the word hello or the word world (or both). -
hello - worldreturns all items that contain the word hello but do not contain the word world. -
hello*returns all items that contain words starting with hello (for example, hello, hello-world, hellos). -
"hello world"returns all items that contain the exact phrase hello world.
Using Filters to narrow your results
In most individual restorations, it helps to know two things:
- What you lost or changed (for example, a customer, product, order, or theme file).
- When it was last intact or in your preferred state.
For example, if you deleted a customer by mistake, the what is the customer record, and the when is a backup date from before you deleted it.
Steps to use Filters in the Vault
- While viewing the All Items tab in Rewind.
- Click the Filters button on the right.
- Under Content Types, select the type of item you want to see (for example, Customer, Order, Product, or Page).
- Under Showing, choose whether to include Active Content, Deleted Content, or both. For a deleted customer, for example, select Deleted Content.
- (Optional) Use the Date Range fields to choose when you think the item was deleted or changed.
- Click Apply to update the results.
After you apply the filters, the Vault will display a list of all items that match your criteria (for example, all customers that have ever been deleted within the selected date range).
Viewing versions of an item
Once you’ve found the item you’re looking for, the next step is to choose the specific version you want to restore.
Hover over the item within the list and click View Versions on the right to be directed to a page where you can compare the existing version with previous versions of the item. Select the dropdown to see an earlier version. After you’ve identified the correct version, you’re ready to restore it. Follow the steps in How to Restore from Your Rewind Backups.
See more: How to compare backup versions of specific items using the Rewind Vault →
Why are there dates missing within the list of backup versions?
Rewind runs a backup every day, but that doesn’t mean we create a new version of every file every day. Instead, a new backup version is created whenever something changes.
This means that when you view an item’s history in the Vault, you might notice gaps in the dates. Don’t worry—those gaps simply mean the item wasn’t changed during that time. We still have every version backed up from each time a change was detected.
Additional information
- For more information on how to compare previous backup versions, see How to compare backup versions of specific items using the Rewind Vault.
- For further guidance on completing a restore, see How to restore a backup.
- Need help? If you have questions or need assistance finding a backup item, reach out to help@rewind.com or submit a request . We’re here to help!