Price update for Rewind Backups for Shopify and Protection Suite
At Rewind, we’re committed to delivering secure, reliable backups and recovery tools that protect your business data....
Shopify
Shopify articles
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What does Rewind backup for Shopify?
When are backups run?Backups are run once daily. Some items, including Product images, are backed up in real time whe...
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How to find and filter individual items in your backups
If you need to restore something, the first step is finding the backup version you want to recover. In the Rewind, yo...
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How to: Restore a backup
Having data backups are only good if you can restore them! And while we hope you never have to - here are a few ways ...
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How to Compare Backup Versions of Specific Items Using the Rewind Vault
The Rewind Vault allows you to view historical versions of the items in your backups and compare them to their curren...
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Deleted Your Shopify Theme? Here’s How You Get It Back
Have you ever accidentally deleted a file on your Shopify store and had a short panic attack? Then a split second lat...
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Restoring Your Data FAQ
Every day, customers have questions about restoring their data. We’ve compiled the most frequently asked ones here to...
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Understanding your plan overages for Shopify Backups
Your Rewind Shopify backup plan covers a set number of orders per billing cycle. If you process more orders than your...
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How to Change your Shopify Plan
Upgrade or downgrade your plan in the Shopify Marketplace.You can change your Rewind Backups for Shopify plan in the ...
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What Should I Do During A Shopify Outage?
If you receive a notification that Shopify is experiencing an outage, the first step is to read the description of th...
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What Are Custom Elements And Shadow DOMs? (Rewind Monitor)
When recording a test flow in Rewind Monitor, you are able to include parts of your Shopify store that utilize custom...
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Connecting Your Stores For Copy [Rewind Staging]
Associating your stores is what builds the bridge between the two that allows us to copy information from your Source...
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How To Copy Specific Items [Rewind Staging]
If you're only looking to copy certain items to your destination store(s), Rewind Staging offers this exact feature t...
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How To: Exclude Certain Product Attributes from a Continuous, Automatic Products and/or Collections Copy [Rewind Staging]
Rewind Staging allows the option of automatically and continuously copying over some - but not all - Product attribut...
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How to: Cancel your Rewind Subscription for Shopify
We're sorry to see you go, but we understand that sometimes it can't be avoided. If you need to cancel your Rewind su...
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Why aren't my Footers and Headers being copied? [Rewind Staging]
If these are located within the Menu of your master store or Theme, they will not be able to be copied over and will...
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Rewind Staging (formerly Copy) Frequently Asked Questions
These are the types of inquiries we frequently receive. Please scroll through to see if your question is addressed.Wh...
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Reconnecting Your Shopify Store to Rewind
Notice your backups have stopped? To fix this, you need to re-link your Shopify store to Rewind. Here’s how you can d...
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What can Rewind Staging copy?
Rewind Staging offers you the freedom to easily manage multiple stores - a great tool to create development sites, te...
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My Shopify Staging Copy failed. How do I fix it? FAQ [Rewind Staging]
12 reasons why your Shopify copy (Rewind Staging) may have failed + how to fix it!Reason 1: My blog copy failed!The f...
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