Protection Suite

Rewind Alerts FAQ

Can I change the alerts threshold after I’ve set it?Yes, you can change the alerts threshold at any time. Once you've...

If you've copied your Products and find that its metadata doesn't appear to have copied over, the most likely reason ...

When your test flow ends on a product or collections page, you will see the option to use Fuzzy Match in the upload s...

To get the most out of Rewind Monitor, we recommend creating test flows. Test flows simulate user clicks on your stor...

Step 1: Install Rewind MonitorOnce you have purchased Protection Suite, navigate to the Rewind Backups app in your Sh...

How many steps should my test flows be?You can include as many steps as you’d like in your test flow, but we recommen...

We currently monitor downtime for the following apps:Customer & Loyalty:GorgiasSmile.io Email & SMS:KlaviyoPrivyPosts...

Cancellations for Protection Suite take place through the Shopify Backups apps only. See instructions here.

To downgrade from a Protection Suite but keep Rewind Backups, simply visit the plans page in the Rewind Backups app a...

What E-commerce platforms is Protection Suite available on?Rewind Protection Suite is only available on Shopify and S...

Step 1: Install Rewind Alerts Once you have purchased Protection Suite, navigate to the Rewind Backups app in your Sh...

Rewind Alerts allows you to receive email alerts when bulk changes are detected across your Products. You can set the...

Once you have purchased Rewind Protection Suite or started your free trial, you will be prompted to enable each of th...