This article explains how Rewind bills for each integration, including what your subscription is based on and the ways you can pay. Use it to find out how you're billed before changing your plan, updating your payment method, or cancelling.
Covered in this article:
- Overview
- Ways to pay for Rewind
- Billing by integration
- How to tell how you're billed
- Related articles
Overview
Your Rewind plan is based on a measure that depends on the integration, such as the number of users, orders, or boards. Depending on the integration, you pay Rewind directly or through a marketplace.
Ways to pay for Rewind
-
Rewind
Rewind bills you directly through Stripe. You manage your subscription in Billing & subscriptions in your Rewind account settings. -
Shopify
Rewind charges appear on your Shopify bill. You can view your subscription and change your plan in Rewind, and manage payment and cancellation in Shopify. -
Atlassian Marketplace, GitHub Marketplace, or the monday.com marketplace
You pay through the marketplace, and you manage your subscription there. -
AWS Marketplace
AWS Marketplace billing is arranged with Rewind. Contact your Rewind account manager or help@rewind.com to learn more.
Billing by integration
| Integration | Billed by number of | Ways to pay |
|---|---|---|
| Some ways to pay depend on the size of your subscription and how often you're billed. For example, invoicing and AWS Marketplace billing are available for larger subscriptions. To discuss your options, contact your Rewind account manager or help@rewind.com. | ||
| Ecommerce | ||
| Shopify | Orders | Shopify |
| BigCommerce | Orders | Rewind |
| Klaviyo | Profiles | Rewind |
| Mailchimp | Subscribers | Rewind |
| Software development | ||
| GitHub | Users | Rewind (organization accounts on Professional or Enterprise plans), GitHub Marketplace (personal accounts on the Individual plan), AWS Marketplace |
| Jira and Jira Service Management | Users | Atlassian Marketplace, Rewind, AWS Marketplace |
| Confluence | Users | Atlassian Marketplace, Rewind, AWS Marketplace |
| Bitbucket | Users | Rewind, AWS Marketplace |
| Azure DevOps | Users | Rewind, AWS Marketplace |
| Miro | Users (paid Miro licenses) | Rewind |
| Accounting | ||
| QuickBooks Online | Company files | Rewind |
| Productivity | ||
| monday.com | Users | monday.com marketplace, AWS Marketplace |
| Trello | Boards | Rewind |
How to tell how you're billed
In Rewind, click Account settings in the left sidebar, select the Billing & subscriptions tab, then select your integration and store or instance. The "Billed via" line under the store or instance name shows how that subscription is billed.
You can also check where your invoices come from. If Rewind charges appear on your Shopify bill or your marketplace invoice, you pay through that platform. If you receive invoices from Rewind, Rewind bills you directly.
Related articles
- View and manage your Rewind subscription — Explains what you can see and do in Billing & subscriptions.
- Rewind in AWS Marketplace FAQs — Answers common questions about Rewind subscriptions through AWS Marketplace.
- Understanding your plan overages for Shopify Backups — Explains how overages work for Shopify plans.
- Understanding your plan overages for BigCommerce Backups — Explains how overages work for BigCommerce plans.
Need help?
If you have questions or need assistance, contact help@rewind.com or submit a request.