JIRA

Getting Started with Rewind Backups for JIRA

Do you have a free trial?Please contact sales at sales@rewind.com for more information. How can I install Rewind Back...

What Jira data is backed up?SpacesSpace AvatarsSpace ComponentsSpace CategoriesSpace FeaturesSpace PropertiesSpace Pr...

This article explains what Hot Standby is, what it is designed for, and what Jira resources are and aren't supported....

This article walks you through how to install Hot Standby for your Jira instance in Rewind. B...

This article covers how to manage your Hot Standby instance after it has been set up, including how to trigger manual...

What is a service account?A service account is a regular account created in any SaaS tool with a few key differences....

After completing an Atlassian sandbox sync (also known as a sandbox refresh or copying production data to a sandbox),...

This article walks through restoring Jira configuration data to another Jira instance connected to Rewind.Before you ...

This article provides steps to troubleshoot and resolve permission-related errors in Jira by identifying access issue...

This article explains Rewind’s Restore to another instance functionality, which allows you to take backup data from o...

This feature is in Early Access for select customers. If you would like access to this feature, contact help@rewind.c...

To ensure a smooth transfer, please note:The Destination Account Should Be Mostly Empty: The account you're copying t...

Can I download my backups for offline storage?Yes, you can download your backups for offline storage. For detailed in...

Included with your Jira Cloud backups from Rewind is Jira Service Management. We are happy to also now include Assets...

1. Navigate to the "User management" page under the settings2. Click "Show details" on your account 3. Click the drop...

Work item statuses sometimes come back incorrectWe do restore work items and their status, however at this time we ca...

If your Rewind backups for Jira Service Management (JSM) have stopped, you’ll need to re-link your Jira Service Manag...

If your Rewind backups for Jira have stopped, you’ll need to re-link your Jira instance to Rewind. Don’t worry—your p...

We're sorry to see you go, but we understand that sometimes it can't be avoided. If you need to cancel your Rewind su...

Use Rewind to restore individual items in Jira CloudOne of the ways that Rewind for Jira Cloud can restore data is th...

Rewind Backups for JiraRewind delivers a comprehensive backup solution for Jira Software that includes Jira Service M...