FAQs

General Backup FAQ

Common questions about Rewind BackupsHere are our most frequently asked questions specifically about our backups acro...

At Rewind, we continue to strive to build new features and integrations our Customers will love. Listed below are the...

If your company needs to be compliant for GDPR or a similar data protection or privacy law or standard which requires...

What is the Rewind Audit Log? The Audit Log interface allows Rewind users to monitor activity related to their organi...

Rewind is built from the ground up with a "security first" ethos. To learn more about Rewind's approach to security, ...

THIS POLICY IS SUBJECT TO CHANGE AT ANY TIME BY REWIND POSTING A REVISED POLICY AND WILL BE EFFECTIVE AS OF THE DATE ...

Data access and privacy Your business data is kept private to you. In limited circumstances, including where require...

So something has gone wrong and you need to put it right. Don't worry - let this guide work as an example and guide t...

If your company must be compliant for GDPR or a similar privacy and security standard, Rewind Backups can help. Rewin...

If you need to reconnect your Rewind integration for any reason, simply follow the steps outlined for your integratio...

Rewind supports single sign-on (SSO) for improved access control and security for your Rewind account. Rewind uses S...

Installing through Rewind directlyCreating an account and setting up backups couldn't be easier! 1. Go to http://app...

This article covers how to enable and disable two-factor authentication for your Rewind account. Rewind has been keep...

Vault ExportsRewind allows you to download an archive of the latest version of all items that have been backed up in ...

How does it work? Depending on the integration, there are different methods available for export: Downloading Indivi...

Yes, Rewind offers Vendor Risk Assessments for Enterprise plan customers. If you have a specific form you'd like us t...

Rewind provides the best protection available for your backups – AES 256. The National Security Agency (NSA) and many...

Rewind backs up data for e-commerce, accounting, development and productivity solutions in the same manner: at an ind...

Linking New Accounts To Your Rewind Organization 1. Sign in to your Rewind account by accessing the app in your chose...

Looking to move on from your company? Here's how you can make sure your Rewind account is transferred before you go. ...

Share access to linked accounts by adding team members to your Rewind Organization We're excited to launch multi-user...

Updating your payment information can be done from the Subscription tab. Follow these instructions to update your pay...